communication strategies

Managing hearing loss

The following strategies assist a person with a hearing loss to:

  • Understand speech and conversation more effectively 
  • Improve their sense of personal safety and security
Use your hearing as well as you can
  • Listen carefully 
  • Position yourself near the speaker or the source of the sound
  • Make sure your better ear (if you have one) is closer to the speaker or the sound
  • Choose a quiet area and avoid or reduce the background noise where possible 
  • Use amplification such as hearing aids or other appropriate listen devices
use your vision to compensate for your lack of hearing
  • Have your vision tested
  • Use lipreading or speechreading
  • Watch the speaker carefully for facial expression, gesture and body language 
  • Visual cues help you understand the speaker as a lot of our communication is non-verbal 
  • Use print and captions
  • Position yourself to your best advantage
use technology to support residual hearing
  • Use amplification, hearing aids or assistive listening devices (ALD’s)
  • Use an amplified telephone where the handset volume can be increased
  • Consider a cochlear implant as a hearing solution when hearing aids are no longer effective
  • Use subtitles 
  • Mute the TV to remove competing noise
  • Use other technology for alerting you to the doorbell or smoke alarm
  • Hearing aids are now capable of streaming directly to your smart device
strategies and tactics FOR SUCCESSFUL COMMUNICATION WITH OTHERS
  • Gain attention first
  • Face the hard of hearing person directly at eye level
  • Turn down the TV or radio
  • Do not speak from another room
  • Do not walk away while turning your back
  • Speak slower and a little louder, pronouncing your words clearer but don’t shout 
  • Move closer
  • If you are not understood, say the same thing in different words or write it down 
  • Hard of hearing people manage less when they are tired or ill even when using hearing aids