Government Programs

FREE to Client Services for eligible Pensioners & Veterans

Accent Hearing also provides services to eligible voucher clients approved by the Office of Hearing Services. These services include the provision of hearing assessments, the cost of pre-approved hearing instruments / assistive listening devices and their fitting, contribution to the ongoing maintenance and repair of hearing devices.

To be eligible for subsidised hearing rehabilitation services through the Commonwealth Government you must be an Australian Citizen or Permanent Resident aged 26 years or older and be:

  • a Pensioner Concession Card holder;
  • receiving Sickness Allowance from Centrelink;
  • the holder of a Gold Repatriation Health Card (DVA) issued for all conditions;
  • the holder of a White Repatriation Health Card (DVA) issued for conditions that include hearing loss;
  • a dependent of a person in one of the above categories;
  • a member of the Australian Defence Force; or
  • undergoing an Australian Government funded vocational rehabilitation service and you are referred by your service provider.


If you are eligible and applying for the voucher program for the first time, you will need to ask your doctor to complete the referral form downloadable here or call Accent Hearing for assistance. Once you have your referral signed by your GP, you need to bring it to the clinic where we can process your application. Once we have processed your signed GP referral/application you have your voucher, you are able to make an appointment with us to have a professional hearing test, free of charge. We can then make recommendations based on this test as to what your hearing needs are.


Your Hearing Services Voucher entitles you to a free hearing test and free hearing rehabilitation. If needed, the program can also supply you with free hearing aids or an alternative listening device. You also have the option to "top up" which means that you can contribute towards the cost of a device that has more advanced features than that available on the standard device. It is advisable to check with your private health fund, as some will allow you to claim a percentage of the "top up" hearing aid costs.


Maintaining your hearing aids and buying batteries can be costly. This is why we recommend you have an annual maintenance agreement with us. For a small annual charge, we will supply you with batteries, clean and service the aid and replace any worn and broken parts.